Player support

Petal Palette

Need help with Petal Palette on Android or iOS? Use the paths below—this page is the public support URL for store listings.

How to get help

The fastest way to reach Dustcrawl Software is the studio Discord. Mention that you are playing Petal Palette and include your device, platform (Android or iOS), and a short description of the issue.

Join Dustcrawl Discord

What this game is

Petal Palette is a premium, offline garden sorting puzzle with no ads and no in-app purchases. Progress and settings stay on your device.

  • Android: Google Play (one-time purchase)
  • iOS: available on the App Store (listing link appears on the game page when ready)

Purchases and refunds

Billing, receipts, and refunds are handled by the store you used (Google Play or the App Store), not through a separate Dustcrawl checkout. Use the store’s subscription/purchase help or refund flow for payment issues.

Common questions

  • Does the game need internet? No. It is intended to play offline and does not require an account.
  • Where is my progress? Saves and settings stay on your device. Clearing app storage or uninstalling can remove them.
  • Ads or extra purchases? No ads and no in-app purchases in Petal Palette.